Effective January 2026

Introduction

By opting into the SMS program provided by Odyssey, you agree to receive recurring text messages to the phone number you provided. These messages may include updates, notifications, and alerts. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.

Opt-In Consent

In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Odyssey only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods, in compliance with the 2024 CTIA Guidelines:

• Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.  I agree and acknowledge that Odyssey may send SMS messages to my wireless phone number for communications on appointments, scheduling, and updates on services that Odyssey provides.

By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive informational messages as specified at the time of opt-in.

Message Frequency

The number of messages you receive will vary, but will not be more than 5 messages per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Process

You can opt out of receiving SMS messages from Odyssey at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at privacy@odysseyrelo.com.

Terms of Consent

By opting into this SMS program, you agree to receive SMS messages from Odyssey in compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.

Your consent is specific to Odyssey, and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one consent rule introduced in 2024.

Privacy Policy

We take your privacy seriously. By opting into our SMS services, you agree to our SMS Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purpose of delivering the SMS messages outlined in this agreement.

Message and Data Rates

Message and data rates may apply, depending on your mobile service provider and plan. Odyssey is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.

Record-Keeping and Compliance

We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

Changes to Terms and Conditions

Odyssey reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.

Disclaimers and Liability Limitations

Odyssey is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

Contact Us

Odyssey Relocation Management
27271 Las Ramblas, Suite 120
Mission Viejo, CA  92691
privacy@odysseyrelo.com

Odyssey Relocation reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections.

If you are a visitor to our website and have a complaint about our collection or use of your personal information, contact us at privacy@odysseyrelo.com.